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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Disable PIN problems

Create an account on the HP Community to personalize your profile and ask a question
08-14-2017 08:30 AM
Okay, I've been trying for awhile to disable this PIN authentication thing. A simple Google search prompted me to just remove the password entirely. I did that, and it sort of worked. Now when I turn on my computer, it takes me right to my desktop as expected. However, when I go to the login page of any webpage, it still comes up, which is terrible because that's literally the only part I actively didn't like about it and the entire reason I wanted it to go away. I've avoided adding another password until this gets figured out. This morning turning on my computer, it also asked me before going to my desktop to create a PIN and password before it would allow me to do anything. Instead, I restarted it. For now that appears to have worked, as when it restarted it went straight to the desktop as before. I found a couple of links in past posts here, but these are outdated and no longer appear to have a webpage attached to them.
08-15-2017 06:48 PM
Welcome to the HP Forums. I would be happy to help you with your HP Notebook 15-af013cl. I understand that you want to disable the simple pass pin, correct me if I am wrong and you have already done some preliminary troubleshooting.
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Click the HP SimplePass icon in the desktop taskbar, then log on using your PIN, password, or fingerprint.
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Click the My Settings
icon to open the My Settings screen, and then click Delete.
Figure : My Settings
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Click Confirm.
Figure : Confirm delete
Click here and refer the documents to know more about simple pass software.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee