Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

Do I need to upgrade something in my brand new laptop to make it faster?

HP Recommended
Pavilion 14-ce3043tx
Microsoft Windows 10 (64-bit)

I bought this laptop a week ago and I have had to use it regularly for online classes. I installed an update of Windows 10 version 1903. But the laptop seems to be acting extremely slow at times. I haven't occupied too much disk space yet. Opening two browser windows alone slows down the whole PC. I suspect I haven't done something properly or I haven't implemented an update which is slowing down my PC. My old laptop is much faster than this one. It is a 2015 HP Notebook 15 with windows 8.1.

I obviously expected this one to be faster.I have scanned for viruses and it's completely clean.

Is there something that has to be done on a brand new HP laptop that I haven't done? Please let me know!!

HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 2 of 2
Flag Post
HP Recommended



I reviewed your post and I understand that the computer is running very slow.


Don’t worry, I assure you I will try my best to get this sorted.


I see that your computer is shipped with 4GB RAM and if you wish you can upgrade the RAM on your computer, and it should help boost the performance.


Meanwhile, I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation