• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion-14-ce3510sa
Microsoft Windows 10 (64-bit)

Hi, its a brand new HP Pavilion-14-ce3510sa and I'm trying without success to disable the trackpad when using wireless mouse.

Any help at all?

2 REPLIES 2
HP Recommended

@holmesy44 

 

Your machine uses Elan hardware and software for touch pad. Please use the following guide

 

         https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Where-is-the-setting-to-disable-the-E...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi, I opened your message and tried all the steps. Nothing for trackpad in Mouse tab, Device Settings in Control panel. However, I did find that my trackpad is Synaptics. In the end I opened Registry Editor as advised and went to, HKEY_CURRENT_USER/Software, and opened the Synaptics folder. The only folder which looked promising is SynTP and a file called EmulateMouseButtonSwap which was set to 0. I've changed that to 1. I haven't rebooted yet, so I don't think any values will be loaded. I'll let you know when I reboot. Rgds Ian

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.