02-14-2011 09:17 PM
Hello. I am a total amateur at computing. I just bought a heavily loaded hp dv7 from Cosco. When I try to download Adobe Flash, it tells me to disable security. I disabled it to the point that it said "Internet | Protected Mode: Off" in the lower right hand corner of my screen, but I still can't get Adobe to download. It still tells me that I have to disable anti-virus software. I think perhaps that there is more than one of these antivirus programs running simultaneously on my computer, and I can't figure out how to find all of them maybe? I am totally handicapped without adobe, and would appreciate any help or suggestions. Thank You kindly.
02-14-2011 10:17 PM
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP