• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-11-2020 05:15 AM

HP Recommended
Product: hp notebook 15-AC610TU
Operating System: Microsoft Windows 8.1 (64-bit)

I can't find drivers for my pc model why is that ? please help me

 

1 REPLY 1

‎11-11-2020 06:29 AM

HP Recommended

Hi:

 

HP only supports your notebook for W10 and W7.

 

The only suggestion I can offer, would be to try the W8.1 drivers and software from the HP 240 G4, which is the business notebook equivalent of your model.

 

https://support.hp.com/us-en/drivers/selfservice/hp-250-g4-notebook-pc/7609933

 

You may need to use the W8.1 Intel graphics driver from the HP Probook 450 G3.

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105598.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.