• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 15s du3060tx
Microsoft Windows 10 (64-bit)

I got my hp 3060tx today and i tried to do a windows fresh install but no drives show up

the laptop came with a 1tb hdd and i installed a samsung 970 evo plus 500gb m.2 ssd

nothing shows up in drive selection i tried to re create the boot media but that didnt work 

all settings are uefi my lappy doesnt seem to have legacy support and both drives are detected and work normally in the already installed windows and are detected in the bios. someone on the internet pointed out that maybe the motherboard uses a different pcie controller and i would need those specific driver , any help ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
5 REPLIES 5
HP Recommended

Hi:

 

There is a special process needed to install W10 on notebooks with the new Intel 11th gen core processors...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.1.1138

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

HP Recommended

So i did everything exactly as said and when trying to load the drivers it said "No signed drivers found" how do i sign them

HP Recommended

Hi:

 

Try this newer driver instead...

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

HP Recommended

Ok i fixed it the newer version drivers worked, thank you so much man i appreciate it if i couldn't fix it today i was gonna take it to the dealership to let him get the drivers, i quit the installation and booted back to windows to thank you 🙂

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.