Envy 15 X360 power off 28 minutes after sign in w10. Does not pwr off when in BIOS or sleep.

[Bdweler]

Unit powers off, (not shut down) as if power cables were cut with an ax,  28 minutes 36 seconds after login.  Will not pwr off when in BIOS or sleep but when it wakes up about 27 minutes later it will pwr off.   Not an overheat issue.  Can boot immediately after pwr off for another 28 min. 36 sec. (occasionally reboots itself)  Not a power supply or battery setting issue.   Other than that it works fine.   The following errors indicated (9f always follows  141 or  1a1 if it gets logged fast enough)  141 and 1a1 seem to be most common, however, most pwr off events carry no errors:

 Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffd40493aed460
Parameter 2: fffff8076f6365e0
Parameter 3: 0
Parameter 4: 1f4
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033
 Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 3
Parameter 2: ffffd404836decd0
Parameter 3: fffff8075c2618d0
Parameter 4: ffffd404897b48a0
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033

Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 3
Parameter 2: ffffd404836decd0
Parameter 3: fffff8075c2618d0
Parameter 4: ffffd404897b48a0
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033

Problem Event Name: LiveKernelEvent
Code: 1a1
Parameter 1: ffff80883ee25040
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033

Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 3
Parameter 2: ffffe20844e7c720
Parameter 3: ffffd0887c6378d0
Parameter 4: ffffe2085115c010
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033

Also getting some other errors:

Problem Event Name: APPCRASH
Application Name: IntelSoftwareAssetManagerService.exe
Application Version: 3.5.2535.0
Application Timestamp: 561c17d5
Fault Module Name: python27.dll
Fault Module Version: 2.7.12150.1013
Fault Module Timestamp: 5771441b
Exception Code: 40000015
Exception Offset: 0013e23b
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 4238
Additional Information 2: 4238e3f545108bcaffd866ccaa3feb3f
Additional Information 3: 7333
Additional Information 4: 7333b7acf9e89ed6a2bf4a7784a53812

Faulting Application Path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ZeroConfigService.exe
Application Version: 20.90.0.0
Application Timestamp: 5b8f880e
Fault Module Name: StackHash_0b62
Fault Module Version: 10.0.17763.475
Fault Module Timestamp: 3230aa04
Exception Code: c0000374
Exception Offset: PCH_7B_FROM_ntdll+0x00000000000A02B4
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0b62
Additional Information 2: 0b6276cac305b8176ccb9aac2bc4b89e
Additional Information 3: 974a
Additional Information 4: 974ae436029e3530a1a294e6cdf91ae7

Extra information about the problem

Faulting Application Path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ZeroConfigService.exe
Application Version: 20.90.0.0
Application Timestamp: 5b8f880e
Fault Module Name: StackHash_0b62
Fault Module Version: 10.0.17763.475
Fault Module Timestamp: 3230aa04
Exception Code: c0000374
Exception Offset: PCH_7B_FROM_ntdll+0x00000000000A02B4
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0b62
Additional Information 2: 0b6276cac305b8176ccb9aac2bc4b89e
Additional Information 3: 974a
Additional Information 4: 974ae436029e3530a1a294e6cdf91ae7

Extra information about the problem

Bucket ID: d1dc404d03629fa2b5c2bebe3bc91fa6 (1568025344534454182)

[KrazyToad]

@Bdweler

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

You can also try with a New User Account and check if the issue persists. Refer to this Link: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.