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- Envy x360 tablet mode / orientation not working after fittin...

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07-17-2025 03:22 PM - edited 07-18-2025 05:40 AM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V4AV)
Operating System: Microsoft Windows 11
Hello, after I broke the screen on my Envy x360 15-ew I purchased a replacement screen assembly (the whole upper assembly with hinges).
After installation everything is working fine except that the laptop will not go into tablet mode when the screen is flipped back.
Is this rather a problem with the screen replacement (broken sensor?) or something with drivers?
With the cracked screen everything worked fine until a fitted the new one.
I did already fresh install Windows, no change.
How does the sensing of the screen tilt angle even work?
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