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AJAY_
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Error coming from Intel Optane(tm)Memory pinning

HP Recommended
HP Laptop 15q-ds0010tu
Microsoft Windows 10 (64-bit)

Hii,

I'm phasing one new problem after updating new windows version 2004 ,

and the problem is    Whenever i  right click on any file,photo or related to file explorer then one notification comes always that is " Unable to load  DLL "

error  notificationerror notification

                                             

Plese reply what shoud i do..................................................🙂

1 ACCEPTED SOLUTION

Accepted Solutions
The_Fossette
HP Support Agent
HP Support Agent
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@AJAY_

 

I reviewed your post and I understand that you are getting intel optane memory pinning error after upgrading to Windows 2004.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

To resolve the issue and prevent it from occurring after a future OS update, please download and Install the Intel® Rapid Storage Technology (Intel® RST) driver version 17.9.1.1009 or greater here

If unable to update to the latest 17.9.1.1009 or greater driver, see below steps for an alternative solution:

First, refresh the current driver package installed by repairing the Intel® Optane™ memory pinning extensions:

  1. Open Programs and Features (Press Windows key  + r), type ‘appwiz.cpl’ and click OK.
  2. Locate and highlight Intel Optane Pinning Explorer Extensions.
  3. Click Repair.

 

 

Second, remove the old pinning package so that the error does not reappear after the next OS update:

  1. Open Device Manager (Press Windows key  + x).

  2. Expand the Software components field.
  3. Right-click the Intel® Pinning Shell Extensions field and select Uninstall Device.

  4. Check the box that states Delete the driver software for this device. and click Uninstall.

 

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,593
Message 2 of 2
Flag Post
HP Recommended

@AJAY_

 

I reviewed your post and I understand that you are getting intel optane memory pinning error after upgrading to Windows 2004.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

To resolve the issue and prevent it from occurring after a future OS update, please download and Install the Intel® Rapid Storage Technology (Intel® RST) driver version 17.9.1.1009 or greater here

If unable to update to the latest 17.9.1.1009 or greater driver, see below steps for an alternative solution:

First, refresh the current driver package installed by repairing the Intel® Optane™ memory pinning extensions:

  1. Open Programs and Features (Press Windows key  + r), type ‘appwiz.cpl’ and click OK.
  2. Locate and highlight Intel Optane Pinning Explorer Extensions.
  3. Click Repair.

 

 

Second, remove the old pinning package so that the error does not reappear after the next OS update:

  1. Open Device Manager (Press Windows key  + x).

  2. Expand the Software components field.
  3. Right-click the Intel® Pinning Shell Extensions field and select Uninstall Device.

  4. Check the box that states Delete the driver software for this device. and click Uninstall.

 

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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