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- Every time I put my chager in my laptop it gives me this rea...

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03-14-2019
06:16 PM
- last edited on
03-14-2019
06:23 PM
by
Cheron-Z
This is the notification, and I would like to get rid of it every time I put it in the charger
03-16-2019 05:57 PM - edited 03-18-2019 10:22 AM
Welcome to the HP Support Community
To provide you with an accurate solution, I'll need a few more details:
Could you please help me with the Exact mode name and the product number of the computer?
And the operating system of the printer?
Are you using genuine HP ink cartridge?
Keep me posted
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
03-17-2019 06:33 PM
Nooo, it's not a printer! It's my laptop. I'll try to explain it again. When I put the charger in my laptop and it starts charging, a message pops up from HP Smart Adapter. It says "HP offers a wide range of Smart AC Adapter for your convenience..." etc. So everytime I wanna charge my laptop, I have to click ok. That gets really annoying and I don't wanna have to keep doing that, so I was wondering if I could stop it from happening every time I charge my laptop 🙂
03-18-2019 10:22 AM
Could you please help me with the Exact mode name and the product number of the Computer?
I suggest you to try to use a different adapter.
Try updating the BIOS and the computer using HP Support assistant.
Click on this link: https://support.hp.com/in-en/document/c03467905 to download and run the HP Support Assistant
Keep me posted.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee