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Chris-Stanley Top Student
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External Battery Tip Size for Spectre x360

I have a RavPower external battery pack that doesn't have a connector tip for my Spectre X360 laptop.  Does anyone know the size of the tip on the end of the power adapter, or better yet, where to buy one that will work?

 

 

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External Battery Tip Size for Spectre x360

Hi@Chris-Stanley,


Thanks for using the HP Forums. One Stop for all sort of solutions for your HP Products

 

I have read your post and understand that you are unable to the connector cable for the external battery pack you bought for the PC. Is that, right?

 

Ideally, the connector cable should be a part of the bundle when you have purchased it.

It’s feasible to find the cable/tip through a local store.

Just take the component and the PC to the store and they should be able to provide a similar connector that you used before.

 

This should solve the issue.  Let me know for more solution.

 

Resolv_S

 

Glad to help you. I work for HP

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Chris-Stanley Top Student
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Thanks, but I've already contacted the manufacturer and confirmed that none of the tips in the set will work and they don't sell the one that I need.  Also, I live in a small town where there's no such thing as a store that carries such items.  But I think I found the answer online after posting my message and I've ordered one that looks like it will work.  I'll be back if it doesn't!

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External Battery Tip Size for Spectre x360

Hi@Chris_Stanley,

 

Thanks for responding.

 

Glad that you were able to find the part. You can contact HP for nay product related queries.

 

Happy posting.

 

Cheers.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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JackW1 Honor Student
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External Battery Tip Size for Spectre x360

Hello. Can you please share what you found out from the manufacturere?

 

 

What kind of tip, and where do you get it from for the spectre x360?

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Chris-Stanley Top Student
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The tip appears to be 4.5mm in diameter for the outer circle and 3.0mm for the inner circle.  The connection to the cord appears to be 5.5mm on the outside and 2.5mm on the inside.  The one that I ordered can be viewed at http://www.bixpower.com/CNT-C39-p/cnt-c39.htm.

 

If you ask me again in a few days, I'll tell you (and other readers) if it worked!

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Chris-Stanley Top Student
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 The tip appears to be 4.5mm in diameter for the outer circle and 3.0mm for the inner circle.  The connection to the cord appears to be 5.5mm on the outside and 2.5mm on the inside.  The one that I ordered can be viewed at http://www.bixpower.com/CNT-C39-p/cnt-c39.htm.

 

If you ask me again in a few days, I'll tell you (and other readers) if it worked!

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