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Face recognition on HP Pavilion 14-ce0001nx

Example: Pavilion 14-ce0001nx
Microsoft Windows 10 (64-bit)

Hello Team,


I recently purchased a HP laptop. Pavilion 14-ce0001nx. At the time of purchase the sales rep informed me that this laptop have face recognition function. But when i activated my windows and i checked the windows hello function, it is showing face and fingerprint recognition are not available in this device. I contacted the support center online the agent informed me that this laptop supports face recognition. and contact local support. Can anyone advise me in this case ?. I just want to know whether this model supports face recognition. If so, how can i do this ?. I checked the technical specification of the camera. It is not infrared camera. It is HD camera. 


Kindly Advice.



Harold Karlose

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