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‎05-31-2019 08:31 AM

HP Recommended
Product: HP Pavilion Gaming 15-cx0015nc Shadow Black
Operating System: Microsoft Windows 10 (64-bit)

Hi, I want to change fan speed in my HP Pavilion Gaming 15-cx0015nc Shadow Black. HP CoolSense doesn't work as I want it to.

1 REPLY 1

‎06-01-2019 01:30 PM - edited ‎06-01-2019 01:30 PM

HP Recommended

@byt0s
Thank you for posting on the HP Support Community.
The notebooks don't have software that allows fan speed to change. 

  • Did this happen after a recent window or software update? "HP CoolSense software"

I have a few troubleshooting steps we could try to fix the issue:  

  • Try changing the "Advanced power plan settings and the system cooling policy from the control panel. 
  • And, also uninstall HP Software Framework: Open Control Panel > Programas and Features> Right click on HP Software Framework and uninstall.
  • Once, its done double check and uninstall "HP CoolSense software"

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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