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PeterT1
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Fingerprint device not appearing in device manager

‎02-27-2019 05:11 AM

Product: HP EliteBook 850 G2 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Good day , I want to setup my fingerprint in windows hello but I did not get the option there. I went on to check if the biometrics driver was present in device manager and i did not find it . I downloaded and installed the Synaptics WBF Fingerprint Driver but nothing has changed i still cant find the fingerprint device in the device manager 

 

kindly assist

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