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Bsmith2 Honor Student
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Fn keys not working to control brightness, etc, on HP Notebook - 15-ac106tx. How do I fix this?

HP Notebook - 15-ac106tx
Microsoft Windows 10 (64-bit)

This issue has come up again and again.

 

I have re-installed the System Event Utility driver. It didn't work.

 

I would appreciate any help.

 

Thanks

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HP Support Agent
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Fn keys not working to control brightness, etc, on HP Notebook - 15-ac106tx. How do I fix this?

@Bsmith2


Welcome to the HP Forums,
I hope you're well :)

 

As I understand the Fn keys to increase or decrease the brightness isn't working and you need a way to fix this issue,

 

Here's is a post related to the same concern you have, I suggest you check this as well: Click here

 

It's good that you've already re-install & updated the system event utility driver as that's the most common interface for the function keys, however, there are a few other things you do as well,

Starting with updating the video adapters using the device manager and/or the HP Support assistant

 

Click the Start button, then click Run . 
2.In the Run window, next to Open , type MSCONFIG . 
3.Press the ENTER key. 
4.In the System Configuration Utility window, click the Startup tab. 
5.On the Startup tab, under Startup Item , ensure that there is a check in the HKserv checkbox. 

NOTE: If HKserv is missing, reinstall the HotKey Utility application by clicking here

 

Let me know how that pans out,
​​​​​​​I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,

Riddle_Decipher
I am an HP Employee

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