tovishe Tutor
Tutor
8 5 1 0
Message 1 of 3
194
Flag Post
HP Recommended

Forgotten words Password only remember images password

HP Pavilion Sleekbook15-BOO3TU
Microsoft Windows 8 (64-bit)

HP Pavilion Sleekbook15-BOO3TU

win. 8 64 bit.

 

Sir, i set my  Notebook  password as images password...

 but after one week,  when i  open my notebook

now it is asking me word password to type...

 

since, it has been long time /  one year,  now i had forgot my word password.

if it ask me to to do images i still remember

but  word password i dont rememeber Sir.

 

sir,

is there any way without loosing my c drive i could reset my password

or to appeared a images password

thank you sir.

2 REPLIES 2
Grad Student Grad Student
Grad Student
212 212 15 38
Message 2 of 3
148
Flag Post
HP Recommended

Forgotten words Password only remember images password

Hi tovishe,

 

Since you are facing where in you have forgotten the Windows Password to log into your account please click on the web links given below should be able to help you to resolve the issue on your unit.


Managing User Accounts and Logins (Windows 8)


Please follow the steps mentioned under “Resetting a lost password in Windows 8” from above link.


What to do when you forget your sign-in password (Windows 8)


If in case the above does not help the only option is to perform HP Recover (OS reinstallation) kindly click the web link below. By doing this your unit will be returned to factory setting and you will lose all data stored on your Hard Disk Drive.


Performing an HP System Recovery (Windows 8)


Please follow the steps under “Recover your HP notebook computer -> Recovery when Windows 8 does not start correctly”

Let us know how it goes!

*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
* Click on "Purple Thumbs up" button to the left side of my post to say thanks!

Regards
Ahmed
Reply
0 Kudos
tovishe Tutor
Tutor
8 5 1 0
Message 3 of 3
112
Flag Post
HP Recommended

Forgotten words Password only remember images password

Hello sir I want to buy my laptop model new battery and key pad
Please help me
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation