05-13-2015 05:33 AM
HP Pavilion Sleekbook15-BOO3TU
win. 8 64 bit.
Sir, i set my Notebook password as images password...
but after one week, when i open my notebook
now it is asking me word password to type...
since, it has been long time / one year, now i had forgot my word password.
if it ask me to to do images i still remember
but word password i dont rememeber Sir.
is there any way without loosing my c drive i could reset my password
or to appeared a images password
thank you sir.
05-20-2015 05:07 AM - last edited on 03-15-2017 11:41 AM by OscarFuentes
Since you are facing where in you have forgotten the Windows Password to log into your account please click on the web links given below should be able to help you to resolve the issue on your unit.
Please follow the steps mentioned under “Resetting a lost password in Windows 8” from above link.
If in case the above does not help the only option is to perform HP Recover (OS reinstallation) kindly click the web link below. By doing this your unit will be returned to factory setting and you will lose all data stored on your Hard Disk Drive.
Please follow the steps under “Recover your HP notebook computer -> Recovery when Windows 8 does not start correctly”
*Although I am an HP employee, I am speaking for myself and not for HP.
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