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Andrewad
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Free Microsoft 365 installation with HP Stream

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14-cm0507
Microsoft Windows 10 (64-bit)

This laptop has had a fresh install of windows 10 using a usb stick with windows on it, not it has lost its ability to activate the free office 365 that came with the purchase of the laptop. 

is there a way of activating office???

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WAWood
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@Andrewad 

Sorry, NO.  You should NOT have used MS media to reinstall Windows because MS Office came preloaded on the HP OEM version of Windows.

 

You might now NOT be able to get that back -- but we have no access to it here, so you will have to check with HP Customer Support about this.

 

To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Andrewad
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Ok thanks WAWood

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