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‎08-05-2020 11:39 AM

HP Recommended
Product: HP
Operating System: Chrome OS

Hi!  All of a sudden, I can no longer access google docs online on my HP Chromebook.  This includes documents I have made or ones others have given access to.  It also does not work if I log in as a different user. I can access email and the internet.

 

What I have tried:  I have turned off the offline setting. on my device.  I have used Google support and determined that it is not a problem when I access the same documents from my phone or from another computer.  I tried a new username/account and had the same problem on the device.  

 

I am hoping someone has suggestions on how I can fix this.

 

Tags (2)
2 REPLIES 2

‎08-05-2020 03:22 PM

HP Recommended

I am hoping someone has suggestions on how I can fix this.

@PAL6 

 

Please talk with Google. HP is not the owner of Google Docs. I myself don't trust big brothers to use Google Drive, One drive .... And hope no hackers access to my NAS.

 

Regards.

BH
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‎08-05-2020 06:49 PM

HP Recommended

Hi, I did work with google.  Because I can access documents on everything but my HP Chromebook, they suggested I needed to look into that as the issue.

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