HID-compliant

[BIKI94]

HID-compliant touch screen driver is missing. Unable to use screen touch.

[Kuroi_Kenshi]

Hi @BIKI94,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the missing HID-compliant touch screen driver on the HP Pavilion x360!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Device Manager

1. Open Device Manager:
   • Press Windows Key + X and select Device Manager.
2. Find HID-Compliant Touch Screen:
   • Expand the Human Interface Devices section.
   • Check if the HID-compliant touch screen driver is listed. If it is missing, proceed to the next steps.

Update or Reinstall Driver

1. Update Driver:
   • Right-click on any listed HID device and select Update Driver.
   • Choose Search automatically for updated driver software.
2. Reinstall Driver:
   • If updating doesn't work, right-click and select Uninstall device.
   • Restart your laptop to allow Windows to reinstall the driver automatically.

Run Windows Update

1. Check for Updates:
   • Go to Settings > Update & Security > Windows Update.
   • Click Check for updates and install any available updates. This may include the necessary touch screen drivers.

HP Support Assistant

1. Download HP Support Assistant:
   • If not installed, download it from HP Support.
2. Install and Run HP Support Assistant:
   • Launch HP Support Assistant and let it detect and install any missing drivers or updates for your device.

Download Driver from HP Website

1. Visit HP Support Website:
   • Navigate to HP Support.
2. Enter Device Information:
   • Enter your laptop's model number (HP Pavilion x360 - 14-ba075tx).
3. Find and Download Drivers:
   • Locate the drivers section and download the latest touch screen driver if available.

Enable Touch Screen in BIOS

1. Access BIOS:
   • Restart your laptop and press F10 during startup to enter BIOS setup.
2. Check Touch Screen Settings:
   • Navigate to the System Configuration section and ensure the touch screen is enabled.
   • Save changes and exit BIOS.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,