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‎03-16-2022 01:42 PM

HP Recommended
Product: HP Pavilion - 15-cc123cl
Operating System: Microsoft Windows 10 (64-bit)

I am having issues with drivers including touchpad not working. I was able to solve that by manually installing a driver. In device manager under other devices, all PCI components say no driver installed and there are no drivers available. Can anyone help direct me to a solution?

Category:
1 REPLY 1

‎03-16-2022 02:24 PM

HP Recommended

Hi:

 

There are many PCI devices that Windows names when they don't have drivers installed.

 

Please post the exact names of the devices that need drivers.

 

I'm assuming you need the Intel chipset driver, for some of them, so install that first, restart the PC and list the names of the remaining devices that need drivers.

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

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