08-30-2016 12:45 PM
Last week i bought a new laptop, the HP F1X33EA#ABH, with an AMD-processor.
The HP Support Assistant says there's an urgent update available: HP Notebook System BIOS update (AMD processors), SP77173 version F.08Ap1
He downloads the file, says starting installation, but nothing happens...Tried it several times already.
What can be wrong and how to solve this?
thanks in advance
08-31-2016 11:58 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand that you are unable to update BIOS using HP support assistant.
I think your PC is running an older version of support assistant.
We have the latest version of HPSA which was released on 25th august 2016.
Please uninstall the older version from your PC and install the latest version using the link.
Link to update HPSA: http://hp.care/2bSdVHw
And also you can update the BIOS using the same link.
Let me know if this works.
Have a great day!
I am an HP Employee