HP Care pack- what does it cover?

[DRUSH1]

Hi all,

I have HP 3year Care package however I am simply unsure what I am covered for?

Does this cover accidental damage?

many thanks

[Dragon-Fur]

@DRUSH1 

Welcome to the HP Community.

Care Pack contracts vary.

Check your Warranty for your registered Care Pack details.

First,

Find your Serial Number

How-to...

Finding your Product Name, Product Number, or Serial Number

Reminder:  Do Not post the serial number or any private information in the Community – we are a public resource.

Next,

Check the Warranty on your product

     >>>    Warranty Check – Single or Multiple Devices

NOTE:  Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

       NOTE 2:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

• If necessary, Select your Country on the main website page or at the bottom (click Flag)
• Scroll down > To the right of Check multiple warranties, Click Continue
• Enter the Serial Number and Country for one or more devices / systems to be checked
• Check the box to verify you are "Not a robot"
• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

Reminder: Online database results do not impact the actual contract.

References / Resources

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

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