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Brad_F
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Message 1 of 2
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Flag Post

HP ENVY x360 Convertible 15-ee0xxx Tilt pen which came with it does not work at all

HP Recommended
HP ENVY X360 15
Microsoft Windows 10 (64-bit)

I have just bought this laptop 1week ago and the pen does not work in anyway, online-nothing can be found as all HP have on the "how to set up" is just charging it, in the quick start guide which came with it also just  says plug in to charge and then unplug when it has a white light. Please help before i return this, the mp22 tilt pen came with the laptop, this is the new tilt pen not the one with a button on top so pressing the button on top and going ton Bluetooth on the laptop isn't an option as that is an older pen.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Brad_F

 

I reviewed your post and I understand that the tilt pen is not working on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

https://support.hp.com/in-en/document/c04706945

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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