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HP Recommended
HP ENVY x360 Laptop - 13-ay0008na
Microsoft Windows 10 (64-bit)

I seem to be having the same issue as others. I put the laptop in Sleep mode with the charger cable plugged in the laptop gets extremely hot, i.e. too hot to touch. It does start up OK from this mode and it does not seem to impact performance so far, but getting this hot is obviously a fire risk so need to know what the solution is!

 

I only bought the laptop in January 2021, so it's pretty new, so fan port not blocked and I believe all updates to BIOS, OS, etc are applied.

 

Please advise.

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