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Locked

‎09-15-2019 11:04 AM

HP Recommended
Product: HP Envy laptop

My son was cleaning the laptop keys of his HP Envy and now the keys are all mixed up.  Does this have to do with the number lock maybe?  if so there is no numlock key so I can't even check that....any advice?

1 REPLY 1

‎09-18-2019 06:59 AM

HP Recommended

@Kathie01,

 

Welcome to the HP Support Community! 

  • What is the operating system you are using?
  • What is the exact issue you are facing with the keyboard?
  • What is the exact model for your computer
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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