• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY x360 - 15-ds0002na
Microsoft Windows 11

HP Envy x360 when I turn the machine off it turns itself back on moments later

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The power button plan is probably set to sleep instead of turning off so any slight movement or vibration will wake the laptop.

 

Laptops have more power options than desktops.
There are battery reports and usage graphcs.
You can defined what happens when you close the lid.
The power button can be used to cause the system to sleep
or the sleep button can cause hibernation. Here is a typical plan

BeemerBiker_0-1711720642548.png

 




This image shows a laptop that is sleeping and unplugged. The user thought it had been turned off. Note that it discharges until it hits a critical value and then hibernates. About noon it was plugged in and started charging. if it was actually shutoff at about 7pm it would have kept it entire charge.

BeemerBiker_1-1711720642699.jpeg

 

change the power button plan so it actually turns off your laptop.

It this does not solve the problem then let us know as there are other possibilities.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

3 REPLIES 3
HP Recommended

The power button plan is probably set to sleep instead of turning off so any slight movement or vibration will wake the laptop.

 

Laptops have more power options than desktops.
There are battery reports and usage graphcs.
You can defined what happens when you close the lid.
The power button can be used to cause the system to sleep
or the sleep button can cause hibernation. Here is a typical plan

BeemerBiker_0-1711720642548.png

 




This image shows a laptop that is sleeping and unplugged. The user thought it had been turned off. Note that it discharges until it hits a critical value and then hibernates. About noon it was plugged in and started charging. if it was actually shutoff at about 7pm it would have kept it entire charge.

BeemerBiker_1-1711720642699.jpeg

 

change the power button plan so it actually turns off your laptop.

It this does not solve the problem then let us know as there are other possibilities.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Great thanks - that worked.

HP Recommended

@Preservation wrote:

Great thanks - that worked.


What worked?


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.