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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-18-2020 09:25 PM

HP Recommended
Product: HP Probook 430 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Does anyone know how to work around a problem where the HP Hotkey Support - UWP software continually fails to update.

No error condition is displayed. All that happens is that it 'appears' to install and asks for a reboot and after the reboot it displays a status of failed under the HP Support Assistant page.

I believe the update being applied is SP103615. I have also tried to install this manually with the same result.

OS is Windows 10 1909 64-bit.

 

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Ross.

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