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RAW127
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HP Hotkey Support - UWP Fails to Update

HP Recommended
HP Probook 430 G7
Microsoft Windows 10 (64-bit)

Hello,

Does anyone know how to work around a problem where the HP Hotkey Support - UWP software continually fails to update.

No error condition is displayed. All that happens is that it 'appears' to install and asks for a reboot and after the reboot it displays a status of failed under the HP Support Assistant page.

I believe the update being applied is SP103615. I have also tried to install this manually with the same result.

OS is Windows 10 1909 64-bit.

 

RAW127_0-1592536764442.png

Ross.

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