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‎06-15-2019 10:17 PM

HP Recommended
Product: HP GAMING PAVILION 15 dk0045tx
Operating System: Microsoft Windows 10 (64-bit)

Hi

I have recently bought a new laptop HP GAMING PAVILION 15 dk0045tx 

And i installed fresh windows 10 pro i got all the drivers except HP Jumpstart tool.

Where can i find it ?

 

Thank you.

 

1 person had the same question
1 REPLY 1

‎06-18-2019 03:09 AM

HP Recommended

Hi @pankos

 

Welcome to the HP Support Community. 

 

HP JumpStart comes with the factory installed OS and you have upgraded the OS, you will not see this option. The only way to get the HP JumpStart back is by installing the original OS and you'll have to Contact HP to order a Recovery Media for the OS.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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