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- HP Laptop Pavilion 15-eg0009nq received without Windows 10 !...

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06-09-2021
09:43 AM
- last edited on
06-09-2021
09:55 AM
by
BiancaS
Dear All,
I just ordered my Laptop, but did not pay attention during the order and i received it today and found out that Windows 10 is not installed.
What is the best solution for me here?
Do you think that HP Support can provide me with a free copy of Windows 10?
If not, what do you suggest?
I dont want the private Service guys to temper with this brand new Laptop.
Thank you all.
[Personal Information Removed]
06-09-2021 10:55 AM
hi
This computer being delivered without windows 10 hp will certainly not give a valid key for free
you can always ask them
if not, you have the option of purchasing a windows 10 key.
you will find drivers here then:
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