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marymichael Student
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HP Notebook - 15-ba079dx (Touch) (ENERGY STAR) how to remove game app

HP Notebook - 15-ba079dx (Touc
Microsoft Windows 10 (64-bit)

How do I remove game apps. New computer running very slow! It takes me to programs..... but I don't know which one to uninstall

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HP Notebook - 15-ba079dx (Touch) (ENERGY STAR) how to remove game app

marymichael

 

The presence of game apps is NOT going to slow down your PC.  They only take up space on the drive and that will not affect run-time performance or the responsiveness of the PC.

 

However, that said, you should not be having performance problems with a PC this new.

While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about diagnosing and repairing your machine remotely.

I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
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However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.
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Good Luck
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