09-15-2017 08:11 AM
09-16-2017 05:54 PM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues with HP Support Assistant not working on your HP laptop. Don't worry as I have a few suggestions which should help you resolve this issue.
After reviewing your post, I understand that HP support Assistant is not compatible with Windows 10 Pro and since you are not comfortable reverting back to the original Operating system. I have a work around.
The only concern that you are having is with the update, You can always log on to our website: https://support.hp.com/us-en/drivers and download the drivers manually.
Or else you can perform Windows update, which should take care of this issue - HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 😎
I hope this information is helpful. Let me know if you need any further assistance. I'll be more than happy to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
I am an HP Employee