HP Pavillion Laptop is Constantly Crashing

[kimmc1]

DOBe239de4244ccd865459052dd48e905400pb

id 0034220100 00000 aaoem

[Jeet_singh]

@kimmc1,

Welcome to HP Support Community,

What is the exact product number of your notebook?

Have you tried to run any test on the computer from F2?

Could you please share the screenshot of the issue as this will help me in further assisting you.

Let's try these steps here: 

I would first suggest you run an extensive system test from F2(Please remember to capture the failure ID for further assistance).

If the test passes, I would suggest you try to do a system restore if the issue occurred to happen recently. For detailed instructions, please follow this link: Click here

If not, I would suggest you run the Windows update troubleshooter.

Download and install the troubleshooter from this link.

Now try to perform Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

You may go through the steps suggested in this support document for - HP PCs - Error Messages Display on a Blue Screen (Windows 10, 8, 7)

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!