Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post
HP Recommended

HP Protect Tools

ProBook 4530s
Microsoft Windows 7 (64-bit)


I want to upgrade from WIN 7 to WIN 10 but HP Protect Tools is not compatible with Win10 .

Face Recognition and Theft Recovery are part of HP Protect Tool and must be uninstalled first.

When trying to do this there comes an Error 1402 could not open key UNKNOWN\Installer\Products....


Can someone help me? Thanks in advance. 


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation