HP Sent Me The Wrong Power Cord After I Sent My Computer In For Repair

[ProSn1pe19]

Hi, 

I sent my computer in a few weeks ago to fix my Harddrive. I got it back yesterday and it works great, however, I went to plug it in to charge it at school and the charger doesn't fit. I noticed that this new charger has a yellow end and isn't even the right size for my computer. Also, I know it isn't the right cord because my other one had a blue end with an open circle which fit perfectly in my computer; in addition, my sister has the exact same computer and her charger is like my old one. So, I know for fact that HP sent me the wrong (and different) cord. How do I get them to replace it and give me the correct cord? 

Also, my warranty expired yesterday, the day I got it back. So, I will not accept HP charging me any money for them screwing something up. 

Thanks, 

ProSn1pe19

[Omar-E · Accepted solution]

@ProSn1pe19

  Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.