THeidi Student
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HP Spectre X360 Freezing

Spectre x360
Microsoft Windows 10 (32-bit)

I have a Spectre x360 with windows 10. It freezes several times a day, especially after I put in on sleep, what can I do?

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Dean Dean
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HP Spectre X360 Freezing

Hello @THeidi,

 

I have a Spectre X360 also and do not have those issues.

  • What programs are you tunning when it freezes/crashes?
  • Does it also blue screen or give an error code?
  • Are you running Windows 10?
  • Post the Full model number or product number also.

There could be many reasons for it doing this. It may be faster in the long run to simply return the laptop back to factory settings. That means running a Recovery that will reinstall Windows to the way it was when you first bought it.

 

Backup any important files first.

If you need help on how to do this, let me know.

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Dean Dean
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HP Spectre X360 Freezing

Thanks @Padre70

 

If installing the Intel graphics driver directly from Intel will work, that would be an easy fix.

Probably too late for the OP since this thread is more than a year old.

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