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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-10-2019 12:35 PM

HP Recommended
Product: HP Spectre X360 laptop

I purchased an HP Spectre 7/14/2017. In the first year, the touchpad stopped working. I got that fixed under warranty. I am a college student. This made me suffer in my classwork. I purchased this expensive laptop because I am an engineering student with my own money. Now the charging port doesn't work. Best Buy can't do anything about it and suggested I write in here to see if there is a recall or something. This has been reported on the forums and is a common problem. It made me suffer again in my schoolwork and I could not get it back to a tech within warranty time because I was at college and in navy rotc. I think HP should do something about my laptop. Please let me know the steps that I can take to get HP to fix this. An expensive laptop like this should last longer than this. Thank you. Allie

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