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- HP Community
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- Unanswered Topics - Notebook
- HP Spectre laptop not charging

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01-10-2019 12:35 PM
I purchased an HP Spectre 7/14/2017. In the first year, the touchpad stopped working. I got that fixed under warranty. I am a college student. This made me suffer in my classwork. I purchased this expensive laptop because I am an engineering student with my own money. Now the charging port doesn't work. Best Buy can't do anything about it and suggested I write in here to see if there is a recall or something. This has been reported on the forums and is a common problem. It made me suffer again in my schoolwork and I could not get it back to a tech within warranty time because I was at college and in navy rotc. I think HP should do something about my laptop. Please let me know the steps that I can take to get HP to fix this. An expensive laptop like this should last longer than this. Thank you. Allie
