04-03-2015 12:13 AM
New owner of HP Spectre x360 - 13-4003dx here.
I want to ask if the bottom of the laptop, the area above the fan openings where the FCC info/text lies, is supposed to creak when I press it slightly.
I first heard this noise when I took my laptop out of the sleeve and held that area. At first I thought it was just rubbing against the sleeve, but after further examination, that is not the case.
If this occurs with other models of the Spectre, it is a bad build quality, I am not sure which component is under there, but I want to know if the creaking noise is normal with only a slight press along the text area.
04-03-2015 02:43 AM
I have the same problem but in the front, in the back of the touchpad... really annoying. looks like the lid doesn't have nothing to lay on and the aluminium is very thin. poor quality for such expensive machine.
04-06-2015 06:29 PM
I have the exact same problem in the front and it is bothering me and I think I will return it because of it. I love everything about this laptop but this noise makes me regret paying a lot of money for a bad build quality.
HP, do you have a resolution to this issue?
04-07-2015 05:37 PM
Will investigate and let you know what I can find out.
Although I am an HP employee, I am speaking for myself and not for HP.
Please click the little thumbs-up dealybopper to the lower right if my reply was helpful to you. Please mark Accept As Solution if it solves your problem. This will help others, too!
09-11-2016 03:42 PM