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AllenFdo97
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Message 1 of 2
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HP Support Assistant Server Connection Issue

HP Recommended
Notebook-HP 15-DA0327TU
Microsoft Windows 10 (64-bit)

I'm getting a 'Server Connection Issue' error whenever I try to use the HP Support Assistant's services.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@AllenFdo97

 

I reviewed your post and I understand that you are getting a connection error when using HP support assistant.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What type of Internet connection are you using? (Like Broadband, Mobile Hotspot)

What is your Internet connection speed?

 

Meanwhile, I recommend you uninstall HP support assistant from your computer and then download and install it from the below link and check if it helps.

 

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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