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‎07-20-2019 03:46 PM - edited ‎07-20-2019 03:47 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

When I go in to the HP support assistant and select the updates I want to install it looks to be working but then gets stuck on the 'Installing' stage permanently. I have uninstalled the HP support assistant and reinstalled it but have the same issue.

3 REPLIES 3

‎07-21-2019 01:06 AM

HP Recommended

@James200 

 

Please try to update one by one, not the whole bunch. Doing this way, you can see which one does have problem and post back.

 

Regards.

BH
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‎07-21-2019 02:20 AM

HP Recommended

There is an intel utility update and touchpad update, I have tried doing one at a time but neither fully install.

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‎07-25-2019 03:35 PM

HP Recommended

There is an intel utility update and touchpad update, I have tried doing one at a time but neither fully install.

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