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Locked

‎01-06-2024 11:18 AM

HP Recommended
Operating System: Microsoft Windows 11

I have bought a HP V39 II scanner and have downloaded the software to my HP Notebook.  When I "execute" the software it asks for permission to update my HP Local User ID and Password.  I have lost my HP Password.  How do I discover my current HP local Password?

Category:
1 REPLY 1

‎01-08-2024 04:16 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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