HP Wolf Security: Initialzing threat protection hangs at 0% after Windows 11 25H2 Upgrade

[Jo_Peters]

Dear all,

Since upgrading to Windows 11 25H2, HP Wolf Security threat (protection) containment can no longer be initialized. Uninstalling and reinstalling did not resolve the issue. Initialization always remains at 0%.

What can I do additionally, please.

Thanks in advance for your hints.

Kind regards

Jo

[Garp_senchau]

@Jo_Peters, Welcome to the HP Support Community! We're stoked to have you on board!

To help us get started on resolving your issue, could you please share the HP unit's serial number via private message!

Need help finding your product number? No worries! Check out this handy guide:

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well:

Private Messages - HP Support Community

We're looking forward to helping you get back up and running!

Best regards,

[JBSMOK]

Dear Garp,

I am experiencing the exact same issue as Jo_Peters and other users in this thread.

The HP Wolf Security Threat Containment feature fails to initialize and remains stuck at 0%. I have tried multiple uninstalls and reinstalls of the software without success.

Key Details Confirmed:

HP Model: HP EliteBook 840 G8 Notebook PC (or replace with your specific model).

Operating System: Windows 11, Version 25H2.

Problem Start: The issue began immediately after the automatic upgrade from Windows 10 to Windows 11 approximately one month ago.

Hardware Status: My BIOS/UEFI is fully updated to the latest version available for my unit, and there are no pending driver updates in HP Support Assistant.

Could you please provide the exact version and Release number of the HP Wolf Security client that is confirmed to be compatible and includes the fix for initialization failures on Windows 11 25H2?

Please advise on the next steps. I can provide my unit's Serial Number via Private Message for specific assistance.

Thank you for your help.

Kind regards,

[Jo_Peters]

General information

HP EliteBook 860 16'' G10

Product No. 926U5ES#ABD

Serial No. private message

Windows 11 Pro (64) Version 25H2 (Build 26200.7019)

HP Wolf Security for Business 11.1.4.895

Computer ID: private message

HP Sure Sense 4.4.26.1391 (module version 4.4.26.1391)

App packs: Sure Sense: 4.4.26.1391

HP Sure Click 4.4.26.1391 (module version 4.4.26.1391)

HP Sure Recover 10.1.26.255 (module version 10.1.26.255)

HP Sure Run 5.0.5.81 (module version 5.0.5.81)

11/14/2025 15:00:22

[Jo_Peters]

@Garp_senchau: Sorry, I cannot write a private message ("You do not have sufficient privileges for this resource or its parent to perform this action.").