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mich777
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HP Zbook G5 17 lagging and freezing during normal work

HP Recommended
HP ZBook 17 G5 IDS 2XD26AV
Microsoft Windows 10 (64-bit)

Hi,

HP ZBook 17 G5 IDS   lagging and freezing during normal work .

for example :

Zbook crashes - freezing for several second when watching youtube then there is a problem with the audio on the computer, restart helps

- while watching movies on players

- when using graphics programs

- listening to music e.g. - Spotify

- while playing games 

The computer passes all internal tests correctly  e.g : HP PC Diagnostic Hardware, HP Performance Tune, 

All drivers are updated with HP Support Assistant

Has anyone experienced similar problems?

The problem occurs from the beginning. I thought that maybe it will disappear after further driver and Windows updates.

Unfortunately, a strong machine - the workstation lags and freezes during simple activities

 

spec. G5 Zbook 17 :

 

Windows 10 Pro 64-bitowy Wersja: 19043.1266

Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz

RAM 32 GB

- 2x 16GB Hynix/Hyundai 2667MHz

NVIDIA Quadro P3200  30.0.14.7141 (7.12.2021)

Intel(R) UHD Graphics 630 27.20.100.8681 (9.5.2020)

Bios Q70 Ver. 01.17.00

Board 842D KBC Version 15.49.00

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