HP omen does not speed up fan

[fikulnm]

Hp omen seems to have stopped working -- fan does not speed up like it normally would when gaming  or when switched from AUTO to MAX 

* I have done the basics- Reinstall 

* Windows update

* I have tried to find out if there has been a bios update ( page doesnt load even after 10mins altho it says may takea up to 3mins) 

*diagnosed fans from BOOT BIOS - and they work

[Anand_Andy]

Hi @fikulnm,

Welcome to the HP Support Community

I understand you are getting an error on your OMEN Laptop - 15t-Dh100 CTO. Not to worry I will help you to get a resolution to resolve the issue.

 Let's perform a hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

Update the BIOS, & Chipset drivers:

• Here's the link to download and install the above updates: Click here

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

• Select Start  > Settings  > Update & Security  > Windows Update , and then select Check for updates. If updates are available, install them

If the issue persists, then please follow the steps mentioned in this document: OMEN Performance Control

Hope this helps! Keep me posted. 

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