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kushal0191
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

Pavilion 15-ab219tx
Microsoft Windows 10 (64-bit)

The "welcome to your new HP, you're all set" screen keeps popping up every now and then. Even when I click on done and close it, it keeps popping up.  I have attached a screen shot of the screen for reference. What do I do about it?welcome screen.jpg

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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

Hello @kushal0191,

 

Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.

 

I read your post about the welcome message issue, and wanted to assist you!

 

Try pressing Ctrl+Shift+Escape, and disable it on the Startup tab.  If you are still having trouble, then try performing a System Restore to put set the notebook back to its previous working state.

 

Source: HP Welcome screen keeps popping up every 20 - 30 minutes

 

Please let me know if this information helps you resolve the issue by marking this post as  "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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kushal0191
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

Hello @SDF15,

 

The suggestion wasn't helpful, the frequency of the screen popping up has increased from the time I disabled it on the startup tab. Even conducting a system restore did not help. 

 

Is there any other option available?

rohan28
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

I am facing the same issue .....hope this gets solved soon
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

Hello @kushal0191,

 

Thank you for the quick reply!

 

If you have exhausted the solutions mentioned above, you may consider contacting HP Phone Support for additional options.  Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

I hope this helps.

 

Please let me know if this information helps you resolve the issue by marking this post as  "Accept as Solution" , this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Regards!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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JosSta
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

The following steps r definetely gonna work

  1. Press Ctrl+shift+esc to open the task manager
  2. IN the processes tab, find HP Welcome
  3. Right click on it and click Open file Location
  4. Rename the file that comes selected (Garage.Container with an hp icon)
  5. You are done!!! This won't create any problems (mine doesnt have)... IF it does, you can always rename it to Garage.Container

 

Tip- If this trick doesnt work, try changing the file extension of Garage.Container, from .exe to .txt or .doc

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JosSta
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up



Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

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Kaushik2016
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

The steps you have provided worked perfectly for me. Thanks.

Tech_savvy
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

Hi,

 

I could get solution with this method.

 

Go to my computer, C:, Program files; Select Hewlett Packard folder, look for HP welcome folder in it and remove from that location.

 

Restart the system. Hope it helps.

 

Regards

Lokbahadur
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HP pavilion 15-ab219tx Welcome to your new HP screen keeps popping up

20160529_085949.jpg

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