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‎02-14-2022 12:17 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0077tu
Operating System: Microsoft Windows 10 (64-bit)

HP pavilion x360 14cd007tu shutdown automatically without warning after replacing with new battery (with old battery it's ok )

Category:
1 REPLY 1

‎02-14-2022 03:10 AM

HP Recommended

hello

did you replaced with HP OEM battery ? 

One of the main reasons for this problem is the laptop battery .

please run Battery check in the diagnostics tools

https://support.hp.com/us-en/document/ish_2854458-2733239-16

 

regards

 

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