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‎04-18-2020 11:53 PM

HP Recommended
Product: HP 245 G5 Laptop
Operating System: Microsoft Windows 10 (64-bit)

Hey 

In my windows  10 i have an issue,

After Some time a error message saying HP welcome has stopped pops out and then says to close it 

it is very problem causing thing.

I cant do anything please help me with solution

1 REPLY 1

‎04-19-2020 03:41 AM

HP Recommended

Hi,

Try opening Start Menu and see if HP Welcome is among the apps.

Right-click on it and uninstall it.

See if the problem persists.

 

Hope it helps,

David

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