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HP Recommended
Envy x360 13-u013cl
Microsoft Windows 10 (64-bit)

I received an email today about the LoJax Rootkit.  On the support page, I don't see a listing for my model laptop.   Should I install the update for one of the other models?

1 REPLY 1
HP Recommended

@lbstout706 Welcome to HP Forums Community!

 

RECOMMENDED SOLUTION:

Flash write protection needs to be properly set up in system BIOS per NIST SP 800-147. Systems with HP Sure Start are protected from this vulnerability.

HP is identifying affected platforms and target dates for Softpaqs. See the affected platforms listed below.

NOTE: 

This bulletin will be updated. Check back frequently for updates to this section and other sections.

 

HP recommends keeping your system up to date with the latest firmware.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SCROLL DOWN TO FIND THE LINK UNDER CONSUMER DEVICES

(By the end of this article all the issues should be resolved)

 

Or simply use this link to download the firmware for your device: https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93294.exe | ENVY x360 13-ag0xxx

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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