Having issue with not being able to sync my H.P. ENVY with my Microsoft acct?

[dabsim]

I am having problems with not being able to sync my p.c. with my Microsoft acct so that will be able to access the Cloud and access the Microsoft store? I made a new Microsoft email which is different from the Gmail I'm using. I understand that this doesnt matter? And I have tried several times changing the email access with Microsoft but for months microsoft says that this service to switch emails to be able to access this is out of service at this time? I`m not real computer literate so please know this upfront. 

                                                                                                          Thank you, James

[Dragon-Fur]

@dabsim 

This just is not something we can do.

You need to fix / change / update your Microsoft Account with Microsoft.

Start Here:

Change the email address or phone number for your Microsoft account

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